Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
CLASSIFICATION OF USERS IN THE CONTEXT OF KNOWLEDGE TRANSFER IN PRODUCT DEVELOPMENT
Lenhart, M.; Birkhofer, H.
Type:
Year:
2006
Editor:
Marjanovic, D.
Author:
Section:
COMPETENCIES & COMMUNICATIONS
Page(s):
1187-1194
Abstract:
In this paper an approach for user classification in the context of an integrated learning, teaching and application system in product development is introduced. An appropriate classification is essential to meet the user’s individual needs. The approach is based on a general scale of expertise, which reflects the development from a nocive to an expert. As the system is mainly made to support knowledge transfer in the regarded domain, the scale of expertise reflects the amount of domain-specific knowledge. In addition, different user environments are integrated. As a result a user is classified by both his level of expertise and the user context, which reflects his function in the process of knowledge transfer.
Keywords:
