Designing on the road; exploring the who, where and why of individual mobility devices.

DS 75-9: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.9: Design Methods and Tools, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: van der Bijl-Brouwer, Mieke; van der Molen, Pieta; van der Voort, Mascha
Series: ICED
Institution: 1: University of Technology, Sydney, Australia; 2: University of Twente, Netherlands, The
Page(s): 079-088
ISBN: 978-1-904670-52-0
ISSN: 2220-4334

Abstract

The aim of this study is to support designers in dealing with the variety of situations in which product are used, so-called dynamic and diverse use situations (DDUS). Dealing with varying use situations in the design process is difficult because it is hard to predict the situations in which a product will be used, to anticipate what will happen when the product encounters those situations and to generate solutions for conflicting requirements. A retrospective case study of three design projects in practice furthermore showed that knowledge of DDUS often remains implicit and is not shared between members of a product development team. We therefore developed a set of guidelines to support designers and design teams when dealing with DDUS in the design process. The basic principle of the guidelines is that existing design activities are used to create and apply an explicit ‘frame of reference of product use’ which makes DDUS and their relation to use issues explicit. In this paper we explain these guidelines and show its application to the design of an individual mobility device.

Keywords: Dynamic and diverse use situations, design methods, user centred design, industrial design

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