INFORMATION DISPLAY FOR DECISIONS UNDER UNCERTAINTY
Year: 2010
Section: DESIGN INFORMATION AND KNOWLEDGE
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Kreye, M. E.; Goh, Y. M.; Newnes, L. B.
Section: DESIGN INFORMATION AND KNOWLEDGE
Pages: 1565-1574
Abstract
In the early product design stage, considering the Through Life Cost and uncertainty are important. However, the information given to the decision maker is often limited, resulting in a large level of subjectivity. This paper introduces experimental research exploring different information displays and their subjective interpretation by cost forecasters within the defence and aerospace sector. Three different kinds of information display and different levels of detail of contextual information were tested, showing that they impact the decision making process and subjective interpretation.
Keywords: forecasting, decision making, uncertainty, through life costing
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